• The 60 Second Leader
  • Seven Secrets of Inspired Leaders
  • The Little Book of Leadership
  • Leadership Hub for Corporates
  • Learning to Live with Huntington's Disease
 

How to use Twitter for Customer Service

Skip to slides 89-95 (-ish) for examples of how Southwest Airlines and Zappos use Twitter for customer service. Micromedia, small interactions building to have big effects – it’s important to be aware what you can do with this stuff in customer service


Leave a Reply

Your email address will not be published. Required fields are marked *

*