Interesting presentation from Virgin’s group brand manager for customer service, Michael Murphy, here:
[slideshare id=256120&doc=virgins-crown-jewels-great-customer-service-1202365504692270-2]
Interesting presentation from Virgin’s group brand manager for customer service, Michael Murphy, here:
[slideshare id=256120&doc=virgins-crown-jewels-great-customer-service-1202365504692270-2]
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