• The 60 Second Leader
  • Seven Secrets of Inspired Leaders
  • The Little Book of Leadership
  • Leadership Hub for Corporates
  • Learning to Live with Huntington's Disease
 

Virgin’s Customer Service

Interesting presentation from Virgin’s group brand manager for customer service, Michael Murphy, here:

[slideshare id=256120&doc=virgins-crown-jewels-great-customer-service-1202365504692270-2]


Leave a Reply

Your email address will not be published. Required fields are marked *

*