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The airline that offers to clean your glasses

From Tom Peters’ blog…

“Airline service”—I’ve called it the ultimate oxymoron for years and years and then more years. Well, that was before I met Kingfisher Air on a roundtrip to Mumbai last week. First there were the “butlers,” I guess you’d call them, that carried our bags on and off the plane for those of us lucky enough to be in business class.”

Peters goes onto say how the attendant in business class walked down the aisle asking passengers if they needed their glasses cleaned before leaving the plane.
Here’s the post.

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