I hate the word ’empowerment’. I much prefer ‘job ownership’ . A key to giving people control over their own jobs is to stop thinking the manager’s job is to approve things. Here’s my friend Henry Stewart talking about ‘pre-approval’ – how he gets out of the way of people innovating by telling them their ideas are pre-approved:
Henry Stewart on Pre-Approval (from The Thinkers 50 website)
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