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Why I hate Ikea, Ryanair and Capital One

Not me. But Shaun Smith, who writes a nice piece on this in the GCCRM July e-newsletter, which you can read here:

“There are some brands that I hate: Brands like Ryan Air, IKEA and Capital One. Yet I admire them for their singularity of purpose, clarity of vision and superior returns.I hate Ryan Air because it …full story

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