Phil Dourado
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Aidan Halligan
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Phil's blog
New Book out in October 2026
Jul 31st, 2026 |
Books
,
Customer Service
,
Leadership
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The Hospital CEO who went Undercover as a Porter
Apr 12th, 2017 |
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Leadership
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Phil’s Picks for August: Nathan Lozeron on Deep Work
Aug 15th, 2016 |
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Leadership
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Phil’s Picks for July: Break out of the metaphors
Jul 4th, 2016 |
Books
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Leadership
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Phil’s Picks for June: Well done, Nathan!
Jun 13th, 2016 |
Leadership
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There is no magic formula for leadership
Oct 7th, 2008 |
Leadership
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Book Recommendation: EPIC Change
Aug 20th, 2008 |
Leadership
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Random Posts
Three things we can do to help the real leaders of Burma
The New Leaders or Primal Leadership
Close your customer service department
Gary Hamel on the OTHER hierarchy
What One Thing Can You Do?
The Leadership Race
Click here to see who wins
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